1. About Maae Care

Maae Care is an Indian brand offering food and related products through its website.

All products displayed on the website are subject to availability. Product descriptions, ingredients, nutritional information, preparation instructions and other product information are provided for customer information.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, nutritional information, net quantity, prices and other information displayed on the website are accurate and up to date.

Actual product packaging may differ slightly from website images due to printing, packaging or manufacturing updates.

Customers should always refer to the information printed on the product packaging before consumption.

3. Age, Feeding & Product Use

Products intended for children should be used according to the age, preparation and feeding instructions mentioned on the product packaging.

Parents or caregivers are responsible for preparing and serving the product appropriately.

Customers should consider individual dietary requirements, allergies or sensitivities before purchasing or consuming a product.

Maae Care products are not intended to replace professional medical advice.

4. Orders

An order placed through the website constitutes a request to purchase the selected products.

After placing an order, you may receive an order confirmation through the contact information provided by you.

Maae Care reserves the right to cancel or refuse an order in circumstances such as product unavailability, pricing or listing errors, suspected fraudulent activity, incorrect customer information or other legitimate operational reasons.

If an order is cancelled by Maae Care after payment has been received, the eligible amount will be refunded through the applicable payment method.

5. Pricing & Payment

All prices displayed on the website are in Indian Rupees (INR).

Applicable taxes and shipping charges, if any, will be displayed during checkout.

Payments may be processed through third-party payment service providers.

6. Shipping & Delivery

Orders are dispatched to serviceable locations within India through logistics partners.

Delivery timelines are estimates and may vary depending on destination, courier availability, weather, public holidays, operational disruptions and circumstances beyond our reasonable control.

Please refer to our Shipping Policy for details.

7. Replacement & Refund

Due to the nature of food products, we generally do not accept returns of products that have been correctly delivered and are in acceptable condition.

Replacement or refund may be considered for eligible cases including damaged products, wrong products, leakage or manufacturing/packaging defects.

Please refer to our Replacement & Refund Policy.

8. Cancellation

Cancellation requests may be accepted if the order has not yet been dispatched.

Once an order has been dispatched, cancellation may not be possible.

9. Customer Information

Customers are responsible for providing accurate name, address, phone number, email address and other information required for order processing and delivery.

Maae Care will not be responsible for delivery delays or failed delivery caused by incorrect or incomplete information supplied by the customer.

10. Intellectual Property

All content available on the Maae Care website, including logos, brand names, product images, graphics, text, designs and other materials, is owned by or licensed to Maae Care unless otherwise stated.

No content may be copied, reproduced, modified, distributed or commercially used without prior written permission.

11. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to the website or its systems.
• Interfere with the security or operation of the website.
• Submit false or misleading information.
• Use website content for unauthorized commercial purposes.

12. Third-Party Services

The website may use third-party service providers for payment processing, shipping, analytics, communication and other operational services.

Such services may have their own terms and privacy policies.

13. Changes to These Terms

Maae Care may update these Terms & Conditions from time to time. Updated terms will be published on this page.

14. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Nothing in these Terms & Conditions is intended to restrict any consumer rights available under applicable law.